- By ordering any of our products, you agree to be bound by these terms & conditions.
- By placing an order at rosuuri, you warrant that you are at least 18 years old or have parents' permission to buy from us.
- All personal information you provide us with or that we obtain will be handled by rosuuri as responsible for the personal information.
- Events outside rosuuri's control shall be considered force majeure.
- The price applicable is that set at the date on which you place your order.
- Shipping costs and payment fees are recognized before confirming the purchase.
- Card information is transmitted over secure SSL encryption and is not stored.
- Please note that local charges may occur.
- rosuuri reserves the right to amend any information without prior notice.
Terms & Conditions
This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order at rosuuri, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at rosuuri for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.
All personal information you provide us with or that we obtain will be handled by rosuuri as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to rosuuri and Tictail and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request rosuuri to delete or correct the information held about you. By accepting the rosuuri Conditions, you agree to the above.
Events outside rosuuri's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that rosuuri is released from rosuuri's obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.
All products remain rosuuri's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from rosuuri.
All transfers conducted through rosuuri are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway choosen for the transaction as they are responsible for the transactions made.
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.
The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use rosuuri without troubles you need to have cookies enabled.
The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On rosuuri we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.
rosuuri reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, rosuuri has the right to cancel the order and refund any amount paid in the best way. rosuuri shall also notify the customer of equivalent replacement products if available.
Tictail AB is not responsible for any content, interactions or transfers made on http://rosuuri.tictail.com.
Frequently Asked Questions:
➤ How long will it take to receive my order?
For International registered airmail, it takes 2 to 12 weeks (excluding long holidays) to arrive depending on the efficiency of your local postal service, holiday schedule and if there are no delays in customs.
For Asia registered airmail, it takes 2 to 8 weeks
Please read the guide below for international registered airmail:
If you chose international DHL Express as shipping it will take 2 to 5 days.
For Philippine orders, it will take 2-5 business days to receive your order. It will be shipped either via LBC or DHL express
*If you can't wait for 2-12 weeks for the cheapest but slowest registered international airmail please choose DHL Express because I have no control over the government to expedite shipping*
➤ What is this store's return/exchange policy?
If your shipped goods contain incorrect or incomplete goods we will do our best to offer a replacement or a refund.
If the shipped items are damaged due to poor shipping handling, I can not offer any refund/exchanges because that is not my responsibility. I do my best to keep the items safe (wrapped in bubble wrap for charms and cardboard backing for prints) but sometimes the post just haphazardly throw packages even with the "PLEASE DONT BEND" sign. There are shipping options that will 100% insure the items' condition.
If the order is lost, you get a refund of the product price -10% (due to the paypal fee on your first order). Shipping cost will not be refunded. For international orders, please wait 12 weeks after it was marked shipped before flagging an order as possibly lost in transit.
If you typed in the wrong address it should be on its way back to me so please wait 4-5 months after it was marked shipped. If this happened around the month of December-January, please wait another month (total of 6 months) because there are always shipment delays due to the holiday season.
Aside from those there are no returns/exchanges.